777jb Privacy Policy

Introduction and Scope

777jb (hereinafter referred to as "we", "our", or "the Platform") is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users and are firmly committed to protecting their personal information.

This Privacy Policy applies to all services provided through our website 777jb.cam. When you register on our platform, log in, or use any of our services, you are considered to have agreed to the terms of this Privacy Policy.

This policy has been prepared in accordance with applicable data protection laws in Bangladesh and international best practices. We never collect your personal information unnecessarily and we do not sell it to third parties.

If any changes are made to this Privacy Policy, we will update them on the website and, where necessary, notify registered users by email. We therefore advise you to review this policy regularly.

What Information We Collect

777jb collects various types of information in order to provide its services. The information collected is described in detail below:

2.1 Personally Identifiable Information

When you register on our platform or open an account, we collect the following information:

• Full name (in Bengali and/or English)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile banking number (bKash, Nagad, Rocket, or Upay)
• Residential address (where applicable)
• National ID number or passport number (for KYC verification)

2.2 Financial Transaction Information

For deposits, withdrawals, and other financial activities, we record the following information:

• Deposit and withdrawal amounts and dates
• Details of the payment method used
• Transaction reference numbers
• Gaming activity history

2.3 Technical Information

The following technical information is automatically collected when you visit our platform:

• IP address and device information
• Browser type and version
• Operating system information
• Date, time, and duration of visit and session
• Pages visited and navigation patterns
• Referral URL (where you came from before reaching our site)

2.4 Communication Information

When you contact our customer service team via live chat or email, a record of that conversation is stored. This is used to improve service quality and for dispute resolution.

Purpose of Using Information

We use the information we collect only for specific, legitimate, and transparent purposes. The main purposes for which we use information are described below:

3.1 Service Delivery and Operations

• Account registration, verification, and management
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Operating gaming and betting services
• Managing the VIP program and loyalty rewards

3.2 Identity Verification and Security

• Completing the KYC (Know Your Customer) process
• Age verification (confirming 21+)
• Preventing fraud and money laundering
• Account security and prevention of unauthorized access
• Implementing responsible gaming policies

3.3 Communication and Support

• Providing customer service and resolving issues
• Sending important account-related notifications
• Providing updates on promotional offers (with your consent)
• Sending security alerts and system updates

3.4 Analytics and Development

• Monitoring and improving website performance
• Improving user experience
• Planning new services and features
• Statistical analysis and research

Information Sharing and Disclosure

777jb does not sell your personal information to third parties. However, we may share information in specific circumstances:

4.1 Service Partners

We work with certain trusted third-party service providers who carry out specific functions on our behalf, such as payment processing, data analysis, and customer support. These partners may only use information for the defined purpose and are bound by strict confidentiality agreements.

4.2 Legal Obligations

In accordance with applicable laws in Bangladesh, court orders, or government directives, we may be required to provide information to the relevant authorities.

4.3 Fraud and Security

To prevent money laundering, fraud, or other illegal activities, we may share information with relevant financial institutions or regulatory bodies.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may form part of the transferred assets. We will provide users with appropriate notice before any such change.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. These technologies help ensure the functionality of our website and improve the user experience.

5.1 Types of Cookies

• Essential Cookies: Essential for the basic functionality of the website, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: For analyzing website traffic and usage patterns.
• Security Cookies: For fraud detection and account protection.

5.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note, however, that disabling certain essential cookies may affect some website functionality and you may not be able to use all services.

Data Retention Period

We retain your personal information only for as long as necessary. The specific retention period is determined based on the following factors:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, financial transaction records are retained for a minimum of 5 years in accordance with legal obligations.
• KYC Documents: Documents related to identity verification are retained in accordance with regulatory requirements.
• Communication Records: Records of customer service conversations are generally retained for up to 2 years.

Once the set retention period has ended, we securely delete or fully anonymize your information.

Data Security Measures

777jb has adopted industry-standard technical and organizational measures to protect your personal information:

7.1 Technical Security

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Database encryption — stored information is securely encrypted
• Two-Factor Authentication facility
• Firewall and intrusion detection system
• Regular security audits and testing

7.2 Organizational Security

• Regular privacy and security training for staff
• Minimum access policy (need-to-know basis)
• Strict background checks and confidentiality agreements
• Rapid response plan in the event of a data breach

Although we maintain the highest security measures, no method of data transmission or storage on the internet can be guaranteed 100% secure. We ask that you keep your password confidential and notify us immediately if you notice any suspicious activity.

Your Rights & Options

As a user of 777jb, you have the following rights over your own information:

8.1 Right to Access Information

You can find out at any time what information we hold about you. If you contact our support team, we will provide you with a copy of that information.

8.2 Right to Correct Information

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected. We will make that correction as quickly as possible.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

8.4 Right to Object to Processing

You may opt out of marketing communications at any time. You can change this preference through your account settings or by contacting our support team.

8.5 Right to Data Portability

You may request to receive the information we hold about you in a common, structured format.

To exercise any of the above rights, contact us at [email protected] or get assistance via live chat.

Third-Party Links & Services

Our website may have connections with third-party game providers and payment services, such as providers like Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, and NetEnt. These third-party services have their own privacy policies and we are not responsible for their data practices.

Payment service providers such as bKash, Nagad, Rocket, and Upay have their own identity verification and data processing policies. We advise you to review their privacy policies before using these services.

When working with third parties, we ensure contractual terms are in place to uphold our privacy standards.

Protection of Minors

777jb strictly does not provide services to anyone under the age of 21. Our platform operates for adults only (21+). We do not knowingly collect any personal information from minors.

We carry out an age verification process at the time of registration. If we learn that a minor has opened an account by providing false information, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please notify us immediately.

Policy Changes & Updates

We may update this privacy policy from time to time. Depending on the nature and significance of the changes, we will notify you in the following ways:

• The updated policy will be published on the website and the "effective date" will be changed.
• For significant changes, registered users will be sent an email notification.
• A prompt to review the updated policy may be displayed at first login.

Continued use of the platform after changes are made will be considered as your agreement to the updated policy. We therefore recommend that you visit this page regularly.

Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available on the website 24/7
• Support Hours: 7 days a week, 24 hours a day

We treat all privacy-related requests with the highest importance and do our best to respond as quickly as possible. Your trust and satisfaction are our top priority.